Older Americans Act Title III Monitoring 650-25-65

(Revised 1/1/14 ML#3396)

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Monitoring activities are conducted to determine the following:

• Compliance with state and federal rules, regulations and policies;
• Compliance with the terms of the contract and any attachments;
• If service provision meets or exceeds service standards and/or contract requirements, as applicable; and
• Factors that may have contributed to the achievement or lack of achievement in meeting service standards and/or contract requirements.

Using the Older Americans Act Title III Monitoring tool, on-site monitoring must be conducted by Department staff according to the schedule set forth by Aging Services Division. Department staff may conduct additional and/or more in-depth reviews based on specific circumstances and the needs of legal and contract entities. Regional Aging Services staff may request assistance from Aging Services Division staff in conducting monitoring activities.

 

An exit conference will be held at the conclusion of each on-site monitoring activity to summarize monitoring activities and outline non-compliance issues. Legal entities must respond, in writing, to any non-compliance issues identified during the assessment process in the time frame set forth by Department staff. Follow-up will be conducted to assure appropriate action has been taken to address each non-compliance issue.

 

Monitoring reports and written responses to non-compliance issues are forwarded to Aging Services Division for review and, if necessary, implementation of remedies. Failure to rectify issues of non-compliance may result in non-payment, recapture of funds, or contract termination.